Texas Health

Admitting Representative/PBX, 7a-7p, Rotating Days & Weekends

Job ID
2018-4095
Type
Regular Full-Time
Category
Clerical Administrative
Regular Work Hours
7a-7p, Rotating Days & Weekends
Location
US-TX-Rockwall

Overview

Texas Health Presbyterian Rockwall makes health care human again by providing compassionate healthcare by caring for the whole patient, not just the condition.  In December 2007, we opened with a goal of providing Rockwall County and surrounding areas with the best possible health care right here, close to home.  If you’d like join us in caring for the community, we’d like to hear from you.

 

Currently seeking an Admitting Representative/PBX, preferrably with medical experience, to work in our hospital in Rockwall, Texas and who will provide service excellence and support the hospital's mission and values through appropriate conduct and demeanor at all times.

 

                **** Full Time , 7a-7p, Rotating Days & Weekends****

                         

Responsibilities

  • The Access Services Representative will ensure the quality of patient registrations to the hospital by obtaining thorough and accurate information in a timely and efficient manner
  • This position also requires the Access Services Representative to interact with ancillary departments and staff to ensure quality care for all patients 
  • The Access Services Representative also serves as a patient resource in matters concerning financial/payment arrangements and will discuss financial matters for up-front collections or payment arrangements if necessary
    • The PBX Operator will ensure the quality of patient initial encounter to the hospital by greeting the patient in a timely and efficient manner. 
    • This position requires the PBX Operator to interact with ancillary departments and staff to ensure quality care for all patients. 
    • The PBX Operator also serves as a patient resource in matters concerning financial/payment arrangements and will refer the patient to the appropriate personnel to discuss financial matters for up-front collections or payment arrangements when necessary.

Qualifications

  • High school graduate or equivalent
  • Computer literate with excellent verbal and communicational skills. 
  • Tact and diplomacy 
  • Flexibility
  • Ability to adjust with patient flow
  • Detail oriented with good organizational skills
  • Previous medical experience preferred

 

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